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Vitals Aware Services

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The Plymouth Police Department uses Vitals Aware Services to improve interactions between law enforcement and people living with visible and invisible conditions, such as a mental illness or disability.

The Vitals app provides police officers and first responders with real-time, critical information about vulnerable individuals, including a photo, diagnoses, personalized de-escalation techniques, behavior triggers, medications, caregiver contact information and more.

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How it Works
A voluntary, opt-in program, individuals or caregivers register for Vitals online and supply relevant information.

Once a digital profile has been created for a person, he or she wears a beacon – which can be a keychain, necklace, wallet-sized card, bracelet or an Android phone.

Police officers carry smartphones equipped with the Vitals app, so when a beacon comes within 80 feet of an officer or first responder equipped with the service, the officer receives a notification about the person’s diagnosis and how to best interact with him or her.

Security note: Digital profile data is encrypted and stored in the cloud, not on the beacon (in case it is lost or stolen). The beacon is a Bluetooth transmitter that notifies the app, used by law enforcement and first responders, of the proximity to the Vitals member.

Improving Interactions
Some people are unable to communicate clearly at times due to invisible conditions, such as dementia, post-traumatic stress, autism, diabetes or seizure disorders. The Vitals app can help provide police officers and first responders with a context for behavior to help improve interactions.

Vitals developed the app-based service in partnership with the Autism Society of Minnesota and partners with PACER Center and The Arc Minnesota to raise awareness and promote use of the app.

Sign Up, More Information
There is no cost to create a Vitals profile. To create a profile or for more information, visit