The staffed station (duty crew) program is a staffing model that supplements the traditional paid-on-call department. Fire Department members schedule to work blocks of time during peak service call periods.
The Plymouth duty crew staffs two fire stations and members respond to calls, participate in training sessions, perform maintenance activities and present public education programs.
Piloted in 1998, the duty crew program has reduced response time, guaranteed staffing levels, increased training activities and expanded public safety initiatives. The program operates 6 a.m. to 9 p.m. daily and the department responds to calls outside of duty crew hours with a traditional on-call, page-out system.