eBills are available to property owners only. Owners can request a duplicate paper bill be sent to a tenant. Duplicate bill will be address to “Occupant”.

Be sure to check spam and junk mail folders as many email service providers block potential spam. eBills are sent from Payment Services Network with the subject line of “Your City of Plymouth MN Utility Bill Statement is Available”.

View the payment portal.

Check spam and junk mail folders as many email service providers block potential spam. eBills are sent from Payment Services Network with the subject line of “Your City of Plymouth MN Utility Bill Statement is Available”.

Property owners have two auto-pay options:

• Registering online through Payment Services Network using a credit card or bank account.
• Bank drafting using the Automatic Payment Authorization Form (PDF). Payment is made using a checking or savings account.

No. Quick Pay allows property owners or tenants to pay online without having to register.

Entering more than one search criteria will result in an error message.

Enter either the utility account number as it appears on your bill, the service address or primary account holder’s first and last name and click search.

Payments received after the due date will result in a late fee penalty of 10% of the current billed amount.

Accounts with unpaid balances will be assessed to property taxes annually per Minnesota Statute 444.075, Subdivision 3e. 

Charges for utilities are the primary responsibility of the property owner for the premises served and will be billed to the property owner. If a property owner wishes for a duplicate copy of the bill to be sent to a property manager or tenant, the property owner must notify utility billing.

When a tenant moves out, a final reading will not be obtained. It will be the responsibility of the property owner to divide the utility bill proportionately between parties.

When an owner sells a property, a final meter reading will be obtained, and the account billed proportionately.

Periodically the city will be unable to obtain a meter reading on a property owner’s account for a number of reasons. It is the goal of the city to obtain accurate readings. For meters where a reading is not obtained, it may be necessary for the city to schedule an appointment with the property owner to determine why the meter is not reading.

Contact utility billing at 763-509-5333 or email utilitybilling@plymouthmn.gov.

Water meters are read remotely by city personnel. Meters are connected to a sensor that transmits the reading electronically to a receiver, which is then uploaded to the billing software.

A base fee charge is applied to every sanitary sewer account to defray administrative costs, billing costs, and other fixed costs of the city. A volume charge per 1,000 gallons of sewage is also applied to each account.

For residential customers, the volume of such sewage discharge shall be based upon the actual amount of water consumed during the appropriate two-month billing, in the period of December through February.

For non-residential customers, the volume of such sewer discharge shall be based upon the actual water consumed by the account each month.

Under Minnesota Statute (216B.36), cities can impose a fee on utility companies that use the public rights-of-way to deliver service.

Utility companies have the right to pass franchise fees on to their customers. Utility customers have likely seen a line item on their gas and electric bills for a “City fee.” The utility companies collect this fee and remits it to the city.

Utility franchise fees help cities cover increasing costs of providing important services – such as maintaining aging facilities and infrastructure – without raising property taxes.