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Discontinue Service

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This form is for current utility customers who wish to discontinue service. The City reads meters on Tuesdays and Fridays.  You will receive a final bill two to three weeks after the closing date or lease end date.

Form Instructions
To discontinue utility service in Plymouth, fill out the form below with the following instructions. 

  • Enter the address for the current utility service location and click "Confirm Location."
  • Select "No Photo."
  • Leave Description text box blank.
  • Select whether you are the current owner, current tenant or other from the drop-down menu.
  • Select whether you are selling the property, renting to a tenant or foreclosure from the drop-down menu.
  • Enter the closing date or lease end date.
  • Enter the property address, legal name, forwarding address, email address and phone number for the account.

After you have confirmed details, you will receive a follow-up email acknowledging your request (the form is powered by a tool called SeeClickFix, which will ask applicants to set up an account). An additional email will follow once the application has been processed.