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Plymouth Police hold community meetings to introduce Vitals app

Post Date:12/27/2018 9:56 am

Plymouth police officer holding smartphone displaying the Vitals appPlymouth police officers are using a new smartphone app to help improve interactions between law enforcement and people living with visible and invisible conditions, such as a mental illness or disability – and residents are invited to a community meeting to learn more.

Two identical community meetings will be held to highlight the Vitals app and help answer questions from the public. Meetings are set for:

  • Thursday, Jan. 10 – 4 p.m. at the Plymouth Library, 15700 36th Ave. N.
  • Thursday, Jan. 31 – 7 p.m. at the Plymouth Creek Center, 14800 34th Ave. N.

Registration is encouraged. To register, visit

About the Vitals App
The Vitals app provides police officers and first responders with real-time, critical information about vulnerable individuals, including a photo, diagnoses, personalized de-escalation techniques, medications, behavior triggers, caregiver contact information and more. View a video about Vitals on YouTube.

A voluntary, opt-in program, individuals or caregivers register for Vitals online and supply relevant information.

Once a digital profile has been created for a person, he or she wears a beacon – which can be a keychain, necklace, wallet-sized card, bracelet or an Android phone.

Police officers carry smartphones equipped with the Vitals app, so when a beacon comes within 80 feet of an officer or first responder equipped with the service, the officer receives a notification about the person’s diagnosis and how to best interact with him or her.

For security purposes, digital profile data is encrypted and stored in the cloud, not on the beacon. The beacon is a Bluetooth transmitter that notifies the app, used by law enforcement and first responders, of the proximity to the Vitals member.

Improving Interactions
Some people are unable to communicate clearly at times due to invisible conditions, such as dementia, post-traumatic stress, autism, diabetes or seizure disorders. The Vitals app can help provide police officers and first responders with a context for behavior to help improve interactions.

Vitals developed the app-based service in partnership with the Autism Society of Minnesota and partners with PACER Center and The Arc Minnesota to raise awareness and promote use of the app.

There is no cost to create a Vitals profile. To create a profile or for more information, visit

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