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FlashVote gives residents an easy way to provide feedback

Post Date:05/01/2018 9:05 am

Residents can use FlashVote to provide feedback on city servicesThose who can spare a minute or so a month to give feedback to the City of Plymouth are encouraged to sign up for FlashVote – a new online survey tool that gives residents a quick and easy way to share input with the city. The first FlashVote survey is scheduled for Tuesday, May 15. 

The newest addition to the city’s community engagement toolbox, FlashVote will help the city hear from residents more frequently about an array of topics.

“It’s a quick and convenient way for residents to let us know how we’re doing and for us to garner feedback,” said Administrative Services Director Laurie Hokkanen. 

Fast Feedback
With FlashVote, residents sign up to receive surveys of no more than five questions that take a minute or two to complete. At maximum, residents would receive 12 surveys per year. Because of the ease of the survey, FlashVote gives residents who typically don’t interact with the city a greater opportunity to provide feedback. 

Easy to Access
Participants can choose to receive surveys via email, text message, phone call or by logging onto an internet browser. Surveys are open for 48 hours and residents can review citywide results 24 hours after a survey is closed.

“Our intent with this new tool is to cast a wide net to get resident feedback,” Hokkanen said. “Additionally, the results we collect will help us fine tune the way we work and provide information we need to make sure city services are high quality.”

Sign Up
To sign up, visit Registration requires that users create a login ID and password. All that is required to register is an email, first and last name, gender and year of birth. Many users provide their home address, though it is not required.

After registration is submitted, users will receive an email containing a link they must click to activate registration. Once activated, users can customize their username identity settings and preferences, including the method of delivery and time of day they receive survey notifications. Residents who choose to participate can also opt out at any time. User information is not shared with other organizations.

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