Plymouth Metrolink Dial-A-Ride

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About Dial-A-Ride
Dial-A-Ride is a curb-to-curb transit service for Plymouth residents and their guests. A deluxe mini-bus will take you anywhere in Plymouth and to these locations outside Plymouth:  

  • Ridgedale
  • Downtown Wayzata
  • Golden Valley Center

Dial-A-Ride is a shared ride service; therefore travel may not always be direct to your destination.

The City of Plymouth requires that any child under the age of 10 riding a Plymouth Metrolink bus be accompanied by a person 13 years or older to ensure the child's safety. This does not apply to students riding to and from school.

Accessible Service
All Plymouth Metrolink buses are ADA accessible and have bicycle racks.

Hours of Service
Monday through Friday: 6 a.m. to 6 p.m. Service ends at 6 p.m., so all rides must be completed by 6 p.m.

Dial-A-Ride fares are $3 each way.

Call 763-559-5057 to place your ride reservation. Call between 8 a.m. and 5 p.m., Monday through Friday.

Standing Orders will be considered for identical, repetitive trips. Rides may be reserved up to five days in advance.

Occasional Rides for medical appointments, shopping or personal business may be reserved by calling the dispatcher as needed.

  • Advance reservations are encouraged (call one to five days in advance).
  • Calling early in the day is recommended.
  • Same-day requests are accepted if space is available.

The reservation person will ask you for the following information: 

  • Name and phone number.
  • Time and exact location of pickup.
  • Destination address or where you want to go.
  • Number of people traveling with you.
  • The exact time of any appointments.
  • Return trip information.

Canceling a Reservation
If your plans change, please call 763-559-5057 as soon as possible to cancel your ride.

Lost and Found

If you lost something on the bus, call 612-378-7466.

About Animals
Service animals: Service and/or therapy animals are always welcome. The animal must be under the control of the rider throughout the trip and while boarding and exiting. Drivers and other passengers may not control the animal at any time. Service animals may sit on the floor or in the rider’s lap. Service animals may not sit in a passenger seat.

Pets: Riders may bring a pet with them if there is space on the vehicle and the animal is properly caged.